Frequently Asked Questions
What sets Smith Tree and Landscape Service Inc. from its competition?
We've serviced the greater Lansing area since 1945 and our commercial and residential customers know our employees are the area experts in a full array of services, from tree services to landscape design to plant health care to lawn care.
What areas do Smith Tree and Landscape Service serve?
We service the greater Lansing/East Lansing area from Okemos and Williamston to the east, to Holt and Mason to the south, from Delta Township and Grand Ledge to the west and DeWitt to the north.
Who will be coming to my home?
If you call for a consultation, we will send one of our highly trained certified arborists or landscape designers. When you contract with us for work, we send a crew to your property that will be supervised by one of our highly trained crew foremen. The majority of our employees have been with our company 10 years or more. They drive company vehicles with our logo clearly marked.
What are your hours?
Our office is staffed Monday-Friday from 7:30am to 5:00 pm and your call will be taken by a friendly voice - not a machine. After hours, please call our office at 517 321-3553 and leave a message or send us an email at email@example.com.
What is an arborist?
Arboriculture is the care of trees and shrubs, particularly in urban settings. An arborist is a professional who cares for trees and other woody plants by pruning, fertilizing, monitoring for insects and diseases, consulting on tree related issues, and occasionally planting and removing trees.
Everyone in our company who consults with our clients on tree care is a certified arborist. Our certified arborists receive their credentials through the International Society of Arboriculture. You are assured when you hire our company, you will be dealing with professionals who have access to the most recent information on tree care practices, including safety, pruning, fertilizing and cabling standards.
Do you do tree work through the winter? How can you prune trees in the winter when the leaves are off?
As winter approaches, one of the most often asked question is, “Do you prune trees in the winter?” Our skilled, trained arborists can tell live branches from dead branches at any time of the year. In fact it is often easier to distinguish dead branches when the leaves are gone.
Is Smith Tree and Landscape Service Inc. fully insured?
Smith Tree and Landscape is fully is insured for liability resulting from injury to persons or property and all employees are covered by Worker’s Compensation. Upon request Smith Tree and Landscape Service Inc. will supply a client with a copy of our Certificates of Insurance.
Does Smith Tree and Landscape Service Inc. charge for landscape designs?
Creating a landscape design for your property takes time and effort by our landscape designers. We charge for these designs and your landscape consultant will give you a price estimate for the design. However, when you contract Smith Tree and Landscape Service Inc. to install the design we created for you, we will apply the cost of the design as a credit towards your landscape installation.